Chris Zappone is a senior reporter covering aviation and business. He is former digital foreign editor.
The blaze comes after Qantas disclosed a $600-$800 million blowout in fuel costs, the latest carrier to flag an impact from the US-Israel war on Iran.
Airlines now use AI-powered tools to explain flight delays and offer automatic rebooking for cancellations. Apps are becoming an increasingly important feature in improving their customer service.
The airline’s surging fuel prices are hitting its profits, forcing it to trim domestic routes and step back investments.
The new Airbus A350 is about to start its testing program in France – it could change the way Australians travel around the world.
If peace prevails in the Mideast, Emirates, Qatar and Etihad “will be very keen to motivate” passengers to venture back through the region, one travel expert said.
United planes flying to and from Australia will begin featuring superfast internet later this year.
The airline taps into strong demand for tickets after the war in the Middle East has led to thousands of flight cancellations by airlines using the Persian Gulf as a transit hub.
The airline said 12 per cent of scheduled services – including Auckland-Sydney and Auckland-Brisbane flights – have been cut, a move described as “temporary”.
A number of people have been injured on a Delta flight from Los Angeles to Sydney this morning.
The change brings an end to the era of easy Qantas lounge access for customers of the low-cost carrier.