Elias Visontay is a National Consumer Affairs Reporter at The Sydney Morning Herald and The Age.
Uber’s fully automated complaints-handling system has been scolded as unlawful by the Fair Work Commission as it orders yet another driver’s reinstatement.
The federal workplace health and safety authority is investigating the circumstances surrounding two NAB employees who died by suicide just weeks apart.
Asking prices for houses are being reduced amid milder appetite from risk-averse buyers
A draft determination issued by the workplace relations minister late on Tuesday paves the way for trucking costs to be increased throughout the economy.
The ride-share giant has been criticised for its complaints handling processes, in a hearing where a driver produced a tube of ointment as evidence.
One in four Woolworths in Sydney are now Metro stores, while Coles is playing catch-up by growing its Local chain. Is the gentrification of supermarkets leaving shoppers worse off?
Australian tech health providers say they are keen to offer an oral pill version of the class of medications, which previously required injections.
The ban is expected to save Australian consumers $1.6 billion a year in unnecessary fees, but will likely cause a dramatic cutback in the generosity of card points schemes.
Uber trips from CBDs and wealthy parts of Sydney and Melbourne now cost much more than rides of identical distance and duration booked in outer suburbs.
Albanese government to push platforms such as Uber to properly handle sexual misconduct complaints against drivers, as it concedes its laws need bolstering.