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Donald Trump has been a long-time critic of the WTO.

Trump’s attempt to protect big tech and remake WTO fails

The Trump administration sent its most senior trade official to the World Trade Organisation’s annual meeting to protect its big tech companies from digital taxes – to no avail.

  • Stephen Bartholomeusz

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When it comes to tedious tasks like selecting a mattress from the endless options available, AI can help.

I used ChatGPT to help me choose a new mattress. I didn’t expect it to go so well

Millions of people around the world are already using AI to help them shop – so we asked the experts which prompts you should and shouldn’t use.

  • Jessica Yun
Sendle founder James Chin Moody. Sendle has abruptly ceased operations in Australia and Canada.

‘Halting all bookings’: Sendle keeps customers in the dark amid abrupt closure

The Australia Post challenger has suddenly ceased operations, leaving small businesses scrambling to find alternative providers to get their parcels delivered.

  • Jessica Yun

We spent $69 billion online shopping last year, so why is delivery still such a nightmare?

Getting a barrage of delivery alerts for a package ordered online? It’s creating a dopamine-driven loop.

  • Amy Molloy
It’s a matter of time before Australians start using artificially intelligent bot “agents” to search for products, compare prices and execute transactions, experts say.

Would you let a bot choose your insurance for you?

Artificially intelligent bot “agents” that search and compare products could revolutionise how we shop, including making it easier to switch insurers.

  • Elias Visontay
Button batteries warning as Halloween draws near.

‘Horrifying’: Consumer Protection WA’s warning over Halloween toys

The deaths of three children from ingesting button batteries prompted an investigation by Consumer Protection WA. What the found was alarming.

  • Rebecca Peppiatt
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The Iconic CEO Jere Calmes at the warehouse.

The Iconic once led the online fashion game. Now, it’s fighting to stay ahead

Rapid delivery, customer service, and now loyalty programs: these are the frontiers of e-commerce where fashion retailer The Iconic is fighting to keep its leading position.

  • Jessica Yun
Universal Store chief executive Alice Barbery.

Subway’s new challenger, the next Penfolds: Six ASX chiefs on what’s next

Furniture, wine, milk and pies: the chiefs of Australia’s biggest retailers reveal what they’re plotting for the new financial year.

  • Jessica Yun
Amazon is launching Amazon Haul, which will sell hundreds of thousands of products under $25 to go head to head with ultra-cheap online retailers Temu and Shein.

Amazon launches its own ‘trusted’ version of Temu in Australia. Here’s what we know

Amazon is introducing Haul, which will sell thousands of products under $25 to go head-to-head with ultra-cheap online retailers Temu and Shein.

  • Jessica Yun
Victor Schwartz and his daughter Chloe, whose wine import business VOS Selections is the lead plaintiff in a case against Donald Trump’s tariffs.

‘I think we’re going to win’: The dad-daughter duo taking on Trump’s tariffs in court

As the August 1 deadline for Trump’s next suite of levies looms – including for Australia – many forget the so-called “reciprocal” tariffs have been ruled unlawful. The US government’s appeal is now being heard.

  • Michael Koziol